Your information, plainly.

01Introduction

This Privacy Policy outlines OLS Tuning ("we", "our" or "the Company") practices with respect to information collected from users who access our website ("Site"), or otherwise share personal information with us (collectively: "Users").

02Grounds for data collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

03What information we collect?

We collect two types of data and information from Users.

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site ("Non-personal Information"). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

The second type of information is Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

• Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
• Contact information: When you use our contact form on our Site you will be asked to provide us certain details such as: full name; e-mail or physical address, and other information.

04How do we receive information about you?

• When you voluntarily provide us your personal details in order to register on our Site;
• When you use or access our Site in connection with your use of our services;
• From third party providers, services and public registers (for example, traffic analytics vendors).

05How we use the information

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following:

• Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have;
• To communicate with you and to keep you informed of our latest updates and services;
• To market our websites and products (see more under "Marketing");
• Conducting statistical and analytical purposes, intended to improve the Site.

In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes:

• Hosting and operating our Site;
• Providing you with our services, including providing a personalized display of our Site;
• Storing and processing such information on our behalf;
• Providing you with marketing offers and promotional materials related to our Site and services;
• Performing research, technical diagnostics or analytics.

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies, including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

06Retention

We keep enquiry and quote information for as long as we are dealing with your enquiry, and for 24 months afterwards so we can answer questions about work we have done. Dealer account records are kept for as long as the account is open and for six years after it closes, to meet accounting obligations. You can ask us to delete your information at any time — see User Rights below.

07Cookies

Our site uses only the cookies needed to make it work. We do not use advertising cookies, and we do not sell or share browsing data with advertisers. If we add analytics later we will update this section before it goes live. Your browser lets you block or delete cookies at any time.

08Third party collection of information

Our site links to other places — WhatsApp, and the file portal. This policy covers our site only. Once you follow a link elsewhere, that site’s own privacy policy applies and we have no control over what it collects.

09Transfer of data outside the EEA

OLS Tuning trades through a company registered in the United Arab Emirates. Information you send us may therefore be accessed and stored outside the UK and the European Economic Area. Where that happens, we take reasonable steps to see that it is handled to the standard described in this policy.

10Marketing

We may use the contact details you give us to tell you about our services, prices and tools. Every message includes a way to stop them, and you can tell us to stop at any time by replying or emailing tools@ols-tuning.com. We do not sell your details, and we do not pass them to other companies for their own marketing.

11Corporate transaction

If the business is sold, merged or reorganised, information held about you may transfer to the new owner as part of that. Any new owner remains bound by this policy until they tell you otherwise.

12User Rights

You may request to:

• Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.
• Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format.
• Request rectification of your personal information that is in our control.
• Request erasure of your personal information.
• Object to the processing of personal information by us.
• Request to restrict processing of your personal information by us.
• Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of these rights, or receive more information, please contact us at tools@ols-tuning.com.

13How do we safeguard your information?

We take great care in implementing and maintaining the security of the Site and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

14Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy Policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Site, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

15How to contact us

If you have questions about this policy or about the information we hold about you, email tools@ols-tuning.com.